Fraudulent websites and counterfeit products are appearing online that not only impact product performance but put your safety at risk. We want to help you stay safe and ensure you receive genuine Tru Niagen products.

Always double-check the URL before making a purchase. Avoid buying Tru Niagen products from websites with URLs that include words like 'country name', 'discount', 'cheap', 'sale', 'store', 'shop', or similar variations in the domain name, as they may be counterfeit.

Official Tru Niagen websites

To ensure you are purchasing authentic Tru Niagen products, please only buy from our official websites:

truniagen.com
truniagen.ca
International Sites

Authorized retailers

If you would like to purchase from an authorized retailer, please visit our Retail Locations page to find verified retailers near you.

How to shop safely online

When shopping online, it's important to take precautions to avoid scams. Here's a quick reference of checks to watch out for:

- Look for clear signs that you are buying from our official company websites.
- Watch out for spelling errors in the domain name (e.g., truniagenn.com or truniagen-store.com).
- Check if the website looks secure (look for "https://" and a padlock icon in your browser).
- Are there unclear or missing privacy and returns policies?
- Is there a lack of verifiable customer reviews or company information?
- If you have doubts about a website or seller, it's best to avoid making a purchase.

By shopping safely, you can avoid the risk of:
- Receiving inferior, unauthorized goods that may be ineffective or harmful.
- Paying for items you may never receive.
- Receiving items that do not match your choice or description.
- Fraudulent use of your credit card details.
- Identity theft.

If you suspect you've purchased countefeit products:
1. Contact the seller without delay to request a refund.
2. If you paid by credit card, you may be able to cancel the charge as a fraudulent transaction.
3. Report the fraudulent website to Google HERE.
4. Contact Tru Niagen Customer Service if you have any questions or concerns.

Questions or concerns?
If you have any questions or need assistance, please reach out to Tru Niagen Customer Service. We're here to help!